DuraVision FDV1001T User Manual download pdf (Page 20)

Chapter 4 Troubleshooting

Touch panel problems

Problems Possible cause and remedy

Cursor position is not correct. / Cursor

jumps.

• Turn off and on the monitor. If the symptom is not

improved, perform the calibration on the monitor.

• Touch with one nger only.

• Connect the monitor to the PC with the cable indicated

in the User’s Manual of the monitor. Using a conversion

adapter, the touch panel may not operate properly.

Touch operation is not effective. • Check whether “Use EEPROM” in the [Device] menu

is not checked in the [Properties] settings of the touch

panel driver. If the check is already applied, perform the

calibration.

• Other login user may have changed the setting. Set the

touch panel driver again.

• Restart “DMC Touch Panel Conguration”, or reboot the

PC.

Some deflection may appear on the

surface of touch panel portion.

• Due to the touch panel structural characteristics, the

deection may occur on the touch panel surface in high

temperature/high humidity operating environment. This is

not a trouble.

No touch-sound. • The touch-sound may not be output from the external line

out of the PC depending on the hardware conguration.

• Under Windows 7, touch-sound is only output through

the audio output terminal of the PC. To hear touch-

sound, connect speakers.

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DuraVision FDV1001T User Manual Page 20